How to Provide Good Customer Service in the Social Media Sphere
- Written by Madison Lathum
Companies with an online presence are bound to get the occasional negative comment or review. Typically, a tiny bit of negative online feedback won’t scare potential customers off, but how your company handles it certainly might. Here are a few tips to help make sure you deal with such feedback in the right way.
In a world of instantly accessible information, it’s hard to know which marketing advice is actually useful, so we’re here to help. When planning your marketing strategy for your business, don’t fall for these misconceptions. They're more common than you might think!